Last summer, I rented a 28-foot Forest River Sunseeker through RVshare to test their platform firsthand and explore the Pacific Northwest. After years of reviewing RV rental companies, I wanted to experience the peer-to-peer model directlyâand my experience perfectly illustrates both RVshare's strengths and significant weaknesses.
Booking Process: Smooth Until Checkout
Searching on RVshare was impressive. The platform had hundreds of RVs available in my Seattle area dates, with filters for price, size, features, and instant booking. I found a well-reviewed 2019 Forest River listed by an owner named David at $165/nightâcompetitively priced compared to corporate rentals charging $200+.
The problems started at checkout. That $165/night ballooned to $213/night after RVshare added their 15% service fee, insurance, and other charges. For my 10-day rental, the base rate of $1,650 became $2,130 totalâa 29% increase that wasn't clear upfront. This fee surprise is RVshare's biggest complaint among renters, and I now understand why.
Owner Communication: Excellent
David, the RV owner, was fantastic. He responded to my booking request within two hours, sent detailed pickup instructions, and even offered to stock the fridge with basics for $20. RVshare's messaging system worked well, and I appreciated the direct owner relationshipâsomething you don't get with corporate rentals.
Pickup Day: Professional Owner, Basic RV
Pickup was at David's home in a Seattle suburb. The RV was clean and mechanically sound, though clearly showing its 65,000 miles of use. David spent 30 minutes walking me through systems, pointing out quirks (the awning needed gentle coaxing, the bathroom fan was loud), and providing local campground recommendations.
What stood out: David's personal investment in my trip succeeding. He gave me his cell number and said to call anytimeâa level of owner care you won't find with corporate fleets.
The Trip: Great RV, Concerning Roadside Assistance Gap
Over 10 days, I drove 1,200 miles through Washington and Oregon without mechanical issues. The RV handled well, systems worked as expected, and the included 150 miles per day meant zero mileage feesâa huge savings compared to Cruise America's $0.40/mile overage charges.
However, I had a tire pressure warning light on day 6. When I called RVshare's roadside assistance line, I waited on hold for 47 minutes before reaching someone who said they'd "call me back with a tire shop." Three hours later, no callback. I ended up finding a tire shop myself and paying $180 out of pocket for a tire repair. David later reimbursed me directly, but this confirmed the documented roadside assistance failures I'd researchedâa serious reliability concern.
Return Process: Easy and Fair
Returning the RV to David was simple. He inspected it, noted full propane tanks and clean condition, and released my $1,000 security deposit to my credit card within 48 hours. No surprise charges, no disputesâexactly as it should be.
What Impressed Me
- Massive Selection: Hundreds of RVs in my area aloneâfar more than any corporate rental
- Owner Relationship: Direct communication with David made the experience personal and flexible
- Included Mileage: 150 miles/day saved me approximately $480 versus per-mile pricing
- Competitive Base Rates: Before fees, RVshare was 15-20% cheaper than corporate rentals
- Insurance Included: Coverage was automatic (though I learned it's secondary to owner's policy)
Major Concerns
- Fee Surprise: 29% added at checkout feels deceptive, especially compared to Outdoorsy's 20-25% fees
- Roadside Assistance Failure: The 47-minute hold and no callback is unacceptable for emergency service
- No Quality Control: Each RV is differentâmy experience was good, but friends have gotten poorly maintained vehicles
- Secondary Insurance: I didn't realize until later that RVshare's insurance applies AFTER the owner's policy, creating potential coverage gaps
- Customer Service: Compared to Outdoorsy's responsive support, RVshare felt hands-off once booking was complete
Final Thoughts: My RVshare rental was successful largely because David was an exceptional owner. The platform itself has significant weaknessesâparticularly roadside assistance, fee transparency, and customer service. If you book through RVshare, thoroughly vet the owner's reviews, budget for 30% above base rate, and have a backup roadside assistance plan (like AAA RV coverage). For most renters, I honestly recommend trying Outdoorsy firstâbetter insurance, lower fees, and more reliable support at similar base rates.