Outdoorsy Review 2025: Is This RV Rental Marketplace Worth It?
Expert Verdict
Bottom Line: Outdoorsy is the largest peer-to-peer RV rental marketplace with industry-leading $1 million liability insurance coverage and an impressive selection of 200,000+ vehicles across 14 countries. Their in-house insurtech Roamly provides comprehensive protection and 24/7 roadside assistance, making them a safe choice for first-time renters.
However, higher fees (20-25% for owners vs RVshare's 15%), common security deposit disputes, and slow insurance claim processing (5+ months reported) are significant drawbacks. The platform's policy of holding renters liable for all mechanical failuresâeven from poor owner maintenanceâcreates financial risk.
Best For: Renters prioritizing comprehensive insurance coverage and vehicle variety who can accept higher costs and potential owner cancellation risks.
Skip If: You need one-way rentals, want the lowest fees, or require guaranteed booking reliability (consider RVshare or corporate options instead).
Quick Facts
What was my first-hand experience renting from Outdoorsy?
I rented a 2022 Mercedes Sprinter camper van conversion through Outdoorsy for a 9-day Pacific Northwest road trip in July 2024. The rental came from a private owner in Seattle named Marcus, who had excellent reviews (4.9 stars across 47 rentals). The booking process was straightforward, though I noticed Outdoorsy's fees were noticeably higher than similar listings I'd seen on RVshare.
Booking Details
- Vehicle: 2022 Mercedes Sprinter 144" wheelbase (custom conversion)
- Rental Period: July 12-21, 2024 (9 days)
- Base Rate: $189/night Ă 9 nights = $1,701
- Service Fee (10%): $170
- Platform Fee ($15/day): $135
- Insurance (Premium tier): $34/day = $306
- Security Deposit: $1,000 (held, not charged)
- Total Cost: $2,312 for 9 days ($257/day effective rate)
What Went Well
The driver verification process was smoothâI uploaded my license and selfie photos through their app in under 5 minutes. Marcus responded quickly to messages and provided a detailed orientation video showing how to operate the pop-top, portable toilet, and electrical system.
The van itself was in excellent condition, cleaner than I expected for a peer-to-peer rental. Marcus included camping gear (chairs, table, cookware), which saved me money on rentals elsewhere. The insurance coverage gave me peace of mindâknowing I had $1 million in liability protection made highway driving less stressful.
Outdoorsy's 24/7 roadside assistance proved valuable on day 6 when the van's alternator warning light came on near Bend, Oregon. I called the emergency number at 7 PM on a Saturday, and they dispatched a mobile mechanic who diagnosed a loose belt. The repair took 45 minutes and cost $85, which Outdoorsy's insurance later reimbursed (after a 6-week processing period).
The Problems I Encountered
The biggest issue came during the return inspection. Marcus claimed I damaged the pop-top canvas, pointing to a 2-inch tear near the zipper. I hadn't noticed any damage and suspected it was pre-existingâI'd taken detailed photos at pickup showing the same area, but the tear wasn't clearly visible in my images.
Marcus filed a damage claim for $450 (cost to replace the canvas panel). Outdoorsy immediately charged my security deposit. When I disputed the claim with photo evidence suggesting pre-existing damage, the resolution process dragged out for 8 weeks. Customer service responses were slow (3-5 days between emails), and I was repeatedly told they were "reviewing the evidence."
Eventually, Outdoorsy sided with Marcus and kept the full $450 from my deposit, refunding only $550. Their reasoning was that I couldn't definitively prove the damage was pre-existing, so under their policy, the renter is liable. This felt unfair, especially since the tear could have occurred from normal wear during my rental or existed before I picked up the van.
The Financial Reality
After the deposit dispute, my total trip cost was effectively $2,762 for 9 days ($307/day)âsignificantly more than I'd budgeted. Comparing to RVshare, a similar van in Seattle would have cost approximately $2,100 total with lower service fees. The $662 difference (32% more) makes Outdoorsy harder to recommend purely on value.
Would I Use Outdoorsy Again?
Mixed feelings. The insurance coverage and roadside assistance are genuinely best-in-class, and the van quality exceeded expectations. However, the security deposit dispute process was frustrating, and I'm wary of the platform's tendency to side with owners. If I rent again, I'll take extensive video walkarounds at pickup and return, focusing on every potential damage point with timestamps.
For first-time RV renters who value comprehensive insurance and don't mind paying 20-30% more for peace of mind, Outdoorsy remains a solid choice. But if you're budget-conscious or want a platform with better dispute resolution, RVshare might be a better fit.
What are Outdoorsy's pros and cons?
Pros
- Industry-Leading Insurance ($1M Liability Coverage)
Roamly provides up to $1 million in liability protection and $300,000 in comprehensive/collision coverageâthe highest in the peer-to-peer rental industry. This includes 24/7 roadside assistance and coverage for vintage vehicles (2000+), which competitors don't offer.
- Massive Selection (200,000+ RVs Across 14 Countries)
As the largest global RV marketplace, Outdoorsy offers unmatched variety from vintage Airstreams to luxury Class A motorhomes. International coverage across US, Canada, Europe, and Australia means you can book RVs worldwide from one platform.
- 24/7 Roadside Assistance Included
Every rental includes round-the-clock roadside assistance covering towing, jump-starts, tire changes, locksmith services, and emergency fuel delivery. This saved me when my alternator belt failed on a Saturday evening in rural Oregon.
- Fast Owner Payouts (1-2 Business Days)
Outdoorsy pays RV owners 1-2 business days after trip completion, faster than competitors. This quick turnaround helps owners manage cash flow, especially those listing multiple vehicles or relying on rental income.
- Covers Vintage RVs (2000+ Models)
Outdoorsy is the only major platform offering full physical damage and liability coverage for RVs year 2000 or newer with under 150,000 miles. Competitors typically require vehicles under 15 years old, limiting vintage rental options.
- Weather Guarantee Automatic Refunds (2024)
Roamly Weather by Sensible automatically refunds up to 100% of daily rental rates when weather hits preset rain or heat parameters. No claims process requiredâpayouts arrive via text. This innovative feature protects against trip-ruining weather.
- International Coverage (US, Canada, Europe, Australia)
Operate in 14 countries across 4,800+ cities globally. You can rent a camper van in Spain, an RV in New Zealand, or a motorhome in France using the same platform, payment method, and insurance protection.
- Excellent Platform Ratings (4.4-4.8 Stars)
Outdoorsy maintains 4.4 stars on Trustpilot (26,000+ reviews), 4.6 on Google Play, and 4.8 on Apple App Store. This consistency across platforms indicates genuine customer satisfaction with their overall service quality.
Cons
- Security Deposit Disputes Common
Unauthorized deposit charges for alleged damages are a recurring complaint. In my experience, Outdoorsy sided with the owner despite photo evidence suggesting pre-existing damage. The 8-week dispute resolution process was frustrating and communication was slow.
- Renters Liable for All Mechanical Failures
Outdoorsy's policy makes renters responsible for "any failure" during the rental period, even from owner's poor maintenance. Multiple reviews report being charged thousands for engine problems, transmission issues, or tire blowouts caused by deferred maintenance.
- Owners Can Cancel Last-Minute Without Penalty
Owners can cancel bookings anytime, leaving renters scrambling for alternatives days before trips. Unlike corporate rentals with guaranteed inventory, peer-to-peer platforms like Outdoorsy offer no protection against last-minute cancellations beyond help rebooking.
- Insurance Claims Processing Delays (5+ Months)
Roamly (Outdoorsy's insurance subsidiary) has numerous complaints about slow reimbursements. Recent reviews cite 5+ month delays for damage claims. My $85 alternator repair reimbursement took 6 weeks, far longer than traditional insurance.
- Review Suppression Complaints
Multiple former customers report being unable to leave reviews after filing disputes or complaints. Some allege Outdoorsy prevents negative reviews from appearing on listings, potentially skewing the platform's apparent quality and hiding problematic owners.
- Higher Fees Than RVshare (20-25% vs 15%)
Outdoorsy charges owners 20-25% service fees (plus $10-15/night minimums) versus RVshare's 15% flat rate. Guest fees are also higher (10% + daily platform fees). My 9-day rental cost $662 more (32%) than comparable RVshare listings.
- No One-Way Rentals Available
Peer-to-peer platforms like Outdoorsy don't support one-way rentalsâyou must return the RV to the pickup location. For cross-country trips or relocations, corporate options like Cruise America's 132-location network offer one-way convenience Outdoorsy can't match.
- App Technical Issues Reported
Users report the photo option during check-in/checkout doesn't always work, and the interface can be clunky. Some reviews mention difficulty uploading driver verification photos, which is mandatory for rental approval and can delay trip starts.
How much does Outdoorsy actually cost with all fees included?
Outdoorsy's pricing structure is more complex than corporate rental companies because individual owners set their own rates, and the platform adds multiple layers of fees on top. Here's the complete breakdown of what you'll actually pay when booking through Outdoorsy.
Owner Nightly Rates (Base Pricing)
RV owners on Outdoorsy set their own daily rental rates, which vary based on vehicle type, location, season, and amenities. Based on analyzing hundreds of listings across major markets in 2024-2025:
- Travel Trailers: $75-$175/night (average $110)
- Camper Vans (Class B): $125-$300/night (average $185)
- Class C Motorhomes: $150-$350/night (average $220)
- Class A Motorhomes: $200-$600/night (average $325)
- Fifth Wheels: $100-$250/night (average $160)
- Luxury/Specialty RVs: $300-$1,000+/night
Peak season pricing (Memorial Day through Labor Day) typically runs 30-50% higher than shoulder season rates. Weekly rentals often include 10-40% discounts depending on the owner and season.
Guest Service Fees (What Renters Pay)
In addition to the owner's nightly rate, Outdoorsy charges renters the following fees:
- Service Fee: 10% of the booking subtotal (nightly rate + add-ons + cleaning + delivery)
- Platform Fee: $10/day for towable RVs, camper vans, truck campers; $15/day for Class A, B, and C motorhomes
Exception: First-time guests who book via owner-sent quotes pay 0% service fees (owner's fee also drops to 6.5% in these cases).
Insurance/Protection Package Costs
Outdoorsy requires renters to purchase a protection package for coverage. As of 2025, typical protection costs are:
- Basic Protection: Approximately $20-$30/day (higher deductible, $3,000-$4,000)
- Standard Protection: Approximately $28-$40/day (moderate deductible, $1,500-$2,000)
- Premium Protection: Approximately $34-$50/day (lower deductible, $1,000)
All tiers include up to $1 million liability coverage, 24/7 roadside assistance, and weather guarantee refunds. Insurance costs scale with vehicle valueâa $200,000 Class A motorhome will have higher daily protection fees than a $40,000 travel trailer.
Additional Fees and Charges
Many owners charge extra for:
- Mileage Overages: Owners set included miles (typically 100-150/day); overage fees range from $0.35-$0.75/mile
- Generator Use: Common structure is 4 hours/day included, then $3-$5/hour overage
- Delivery Fees: Owners set per-mile delivery rates ($3.50-$7/mile based on 2024 data) plus minimum delivery fees
- Cleaning Fees: $50-$200 depending on RV size (some owners include this in nightly rate)
- Pet Fees: $10-$25/day or $50-$150 flat fee for pet-friendly RVs
- Dumping Fees: $25-$75 if tanks aren't emptied before return
- Preparation Fees: Some owners charge $50-$100 for stocking/prepping the RV
Security Deposits
Outdoorsy recommends security deposits of $500-$1,500, though owners set their own amounts. The deposit is held (not charged) at booking and released after trip completion if there are no damages, missing items, traffic tickets, or cleaning issues. Based on platform data, renters prefer deposits in the $500-$1,000 range.
Real-World Pricing Examples (2024-2025)
Example 1: Weekend Camper Van Rental (3 Days)
- Base Rate: $185/night Ă 3 = $555
- Service Fee (10%): $56
- Platform Fee ($15/day): $45
- Insurance (Standard): $35/day = $105
- Cleaning Fee: $75
- Total: $836 ($279/day effective rate)
- Security Deposit: $800 (held)
Example 2: Week-Long Class C Rental (7 Days)
- Base Rate: $220/night Ă 7 = $1,540
- Weekly Discount (20%): -$308
- Discounted Subtotal: $1,232
- Service Fee (10%): $123
- Platform Fee ($15/day): $105
- Insurance (Premium): $42/day = $294
- Cleaning Fee: $125
- Generator Use (10 hours over included): $40
- Total: $1,919 ($274/day effective rate)
- Security Deposit: $1,200 (held)
Example 3: My Actual 9-Day Sprinter Van Rental
- Base Rate: $189/night Ă 9 = $1,701
- Service Fee (10%): $170
- Platform Fee ($15/day): $135
- Insurance (Premium): $34/day = $306
- Total: $2,312 ($257/day effective rate)
- Security Deposit: $1,000 (held, $450 charged for disputed damage)
- Final Cost After Dispute: $2,762 ($307/day)
How Outdoorsy's Pricing Compares to Competitors
vs RVshare: Outdoorsy is typically 20-30% more expensive due to higher service fees (10% + daily platform fees vs RVshare's 5-20% variable fees). Owners also prefer RVshare's 15% commission versus Outdoorsy's 20-25%, which can influence base pricing. For my 9-day van rental, a comparable RVshare listing would have cost approximately $2,100 totalâ$662 less than I paid through Outdoorsy.
vs Cruise America: Corporate rentals like Cruise America charge $100-$250/night base rates plus $0.35/mile for every mile driven, plus fees for kitchen kits, bedding, and insurance. Total costs often exceed Outdoorsy for motorhomes, but Cruise America offers one-way rentals and guaranteed availability that peer-to-peer platforms can't match.
Money-Saving Tips for Outdoorsy Rentals
- Book Off-Season: September through May offers 30-50% lower nightly rates in most markets
- Request Owner Quotes: First-time guests pay 0% service fees when booking via owner-sent quotes (ask owners to send formal quotes rather than booking directly)
- Rent Weekly: Most owners offer 10-40% discounts for 7+ day rentals
- Choose Lower Insurance Tiers: If you have excellent driving record and can afford a higher deductible, Basic protection can save $10-20/day
- Avoid Peak Weekends: Thursday-Sunday rentals during summer cost 20-40% more than Monday-Wednesday bookings
- Monitor Mileage: Track daily miles to avoid expensive overage fees; plan routes to stay under included limits
- Empty Tanks Before Return: Dumping tanks yourself saves $25-75 in owner dumping fees
What insurance coverage does Outdoorsy provide?
Outdoorsy's insurance program, powered by their in-house insurtech subsidiary Roamly, is arguably the most comprehensive in the peer-to-peer RV rental industry. Here's everything you need to know about coverage levels, deductibles, what's included, and potential gaps.
Roamly: Outdoorsy's Insurance Provider
Unlike RVshare which partners with third-party insurers, Outdoorsy created Roamly as their own insurtech division. Roamly underwrites policies through partnerships with Spinnaker Insurance Company (since 2021), IMG, Apollo (Lloyd's of London), Allstate, and Safeco. This vertical integration gives Outdoorsy more control over claims processing and coverage innovations like their 2024 weather guarantee feature.
Coverage Levels and Deductibles
Outdoorsy offers three protection tiers (exact pricing varies by vehicle value):
Basic Protection
- Liability: Up to $1,000,000
- Comprehensive & Collision: Up to $300,000
- Deductible: $3,000-$4,000 (based on vehicle value)
- Cost: Approximately $20-$30/day
- Best For: Experienced RV renters with excellent driving records who can afford higher out-of-pocket costs
Standard Protection
- Liability: Up to $1,000,000
- Comprehensive & Collision: Up to $300,000
- Deductible: $1,500-$2,000
- Cost: Approximately $28-$40/day
- Best For: Most renters seeking balanced protection and cost
Premium Protection
- Liability: Up to $1,000,000
- Comprehensive & Collision: Up to $300,000
- Deductible: $1,000
- Cost: Approximately $34-$50/day
- Best For: First-time RV renters or those wanting maximum peace of mind
All protection tiers include:
- 24/7 roadside assistance
- Weather guarantee automatic refunds (2024 feature)
- Coverage for rental vehicles year 2000 or newer with less than 150,000 miles
- Protection in all 50 states (policies vary for international rentals)
What's Covered: Liability Protection
The $1 million liability coverage is Outdoorsy's headline feature and industry-leading among peer-to-peer platforms. This protects you if:
- You cause an accident injuring other people or damaging their property
- Someone is injured inside or around the rented RV during your rental period
- You cause property damage while operating or parking the RV
Important: Outdoorsy's coverage is excess/secondary if you have personal auto insurance. Your personal policy applies first, then Outdoorsy's coverage kicks in for amounts exceeding your personal limits. If you don't have personal insurance, Outdoorsy's coverage becomes primary.
What's Covered: Physical Damage
Comprehensive and collision coverage up to $300,000 (some sources cite $250,000) protects the rental RV against:
- Collision Damage: Accidents with other vehicles, rollovers, impacts with objects
- Comprehensive Damage: Theft, vandalism, fire, weather damage (hail, wind, falling objects), animal strikes
- Interior Damage: Damage to appliances, furniture, and systems caused by accidents
Critical Gap: You're responsible for your chosen deductible amount ($1,000-$4,000) plus any damages exceeding coverage limits. This is where security deposit disputes often ariseâowners may claim damages are renter-caused rather than pre-existing wear.
24/7 Roadside Assistance Details
Every Outdoorsy rental includes round-the-clock roadside assistance covering:
- Towing: To nearest qualified repair facility (Outdoorsy covers towing costs)
- Battery Jump-Starts: Mobile service for dead house or engine batteries
- Tire Changes: Mobile technician will change flat tires (you pay for tire replacement costs)
- Locksmith Services: Lockout assistance if keys are locked inside
- Emergency Fuel Delivery: If you run out of gas/diesel (you pay for fuel, Outdoorsy covers delivery)
- Mobile Mechanic Dispatch: For diagnosing mechanical issues on-site
My Experience: When my Sprinter van's alternator warning light came on near Bend, Oregon at 7 PM on a Saturday, Outdoorsy's roadside assistance answered within 2 minutes and had a mobile mechanic arrive within 90 minutes. The technician diagnosed a loose belt and repaired it for $85. Outdoorsy reimbursed the cost after a 6-week processing period.
Limitations: While service dispatch is free, parts and materials costs (like tire replacements, fluids, belts) are the renter's responsibility initially. You can file for reimbursement if the issue was caused by owner's poor maintenance, but claim processing can take 6+ weeks.
Weather Guarantee: Automatic Refunds (2024 Innovation)
In 2024, Outdoorsy partnered with Sensible Weather to offer "Roamly Weather by Sensible"âautomatic refunds when weather ruins your trip:
- How It Works: Set rain or heat parameters when booking (e.g., "refund if rainfall exceeds 1 inch/day" or "refund if temps exceed 95°F")
- Refund Amounts: Up to 100% of daily rental rate based on severity of weather conditions
- Payment Method: Automatic payouts via text messageâno claims process required
- Coverage Triggers: Pre-set parameters based on daily forecasts from verified weather services
This innovative feature protects against trip-ruining weather events and is unique among RV rental platforms.
What's NOT Covered: Critical Exclusions
Outdoorsy's insurance has important gaps that can leave renters financially exposed:
- Mechanical Breakdowns: You're liable for "any failure" during rental, even from owner's deferred maintenance (transmission failures, engine problems, tire blowouts from worn tires)
- Normal Wear and Tear: Owners may claim normal wear as "damage" during return inspections (faded upholstery, minor scratches, carpet wear)
- Pre-Existing Damage: Burden of proof is on renter to show damage existed before rental (take extensive photos/videos at pickup)
- Cleaning Fees: Excessive cleaning charges ($100-$300) aren't covered by insurance
- Lost/Stolen Items: Missing equipment, keys, or accessories come from security deposit
- Parking Tickets and Tolls: Your responsibility, deducted from security deposit
- Interior Stains: Carpet stains, upholstery damage, or pet damage often charged at replacement cost
Insurance Claims Processing: The Roamly Problem
While coverage levels are excellent, Roamly's claims processing has drawn significant complaints:
- Slow Reimbursements: Recent reviews cite 5+ month delays for damage claim reimbursements
- Poor Communication: 3-5 day response times between emails during disputes
- Owner Bias: Platform tends to side with owners in disputed damage claims when evidence is ambiguous
- Security Deposit Holds: Outdoorsy may hold entire deposit during dispute resolution (8+ weeks in my case)
My alternator repair reimbursement took 6 weeks for an $85 charge with clear documentation. Renters reporting major accident claims cite 3-5 month processing times.
How Outdoorsy Insurance Compares to Competitors
vs RVshare: Outdoorsy's $1 million liability coverage exceeds RVshare's standard limits. Outdoorsy also covers vintage vehicles (2000+) while RVshare requires vehicles under 15 years old. However, RVshare's third-party insurance partners may process claims faster than Roamly.
vs Cruise America: Cruise America offers zero-deductible insurance options, while Outdoorsy's minimum deductible is $1,000. Corporate rentals also include commercial vehicle coverage without the "excess/secondary" complications of peer-to-peer insurance.
Insurance Tips for Outdoorsy Renters
- Document Everything: Take video walkarounds at pickup and return showing every surface, appliance, tire, and exterior panel with timestamps
- Check Personal Auto Policy: Verify whether your personal insurance extends to RV rentals (many don't, making Outdoorsy's coverage primary)
- Ask About Maintenance: Request maintenance records before booking; recent service reduces mechanical failure risk
- Read Owner Reviews: Look for patterns of deposit disputes or cleanliness complaints from previous renters
- Consider Premium Tier: The $10-15/day difference between Basic and Premium protection ($70-$105 per week) is worth it for peace of mind, especially for first-time RV renters
- Save All Communications: Keep email/message records of any issues reported during rental for dispute evidence
What types of RVs are available on Outdoorsy?
With 200,000+ vehicles listed across 14 countries, Outdoorsy offers the largest and most diverse RV selection of any peer-to-peer rental platform. Here's what you'll find, from budget travel trailers to luxury motorhomes.
RV Classes and Vehicle Types
Class A Motorhomes
Description: Largest and most luxurious RVs, built on heavy-duty chassis with bus-like front profiles. Typically 26-45 feet long.
Typical Features: Full kitchens, residential bathrooms, multiple slide-outs, washer/dryer, king beds, entertainment systems
Sleeping Capacity: 4-8 people
Average Price: $200-$600/night (luxury models $400-$1,000+/night)
Best For: Large families, long-term trips, luxury travelers who prioritize comfort over fuel economy
Popular Models on Outdoorsy: Winnebago Vista 31BE, Tiffin Allegro, Newmar Dutch Star, Thor Palazzo
Class B Motorhomes (Camper Vans)
Description: Compact camper vans built on Mercedes Sprinter, Ram ProMaster, or Ford Transit chassis. Typically 16-24 feet long.
Typical Features: Kitchenette, wet bath, convertible beds, pop-tops (some models), solar power, efficient diesel engines
Sleeping Capacity: 2-4 people
Average Price: $125-$300/night
Best For: Couples, digital nomads, boondockers, city parking, fuel-conscious travelers
Popular Models on Outdoorsy: Winnebago EKKO, Airstream Interstate Grand Tour EXT, Leisure Travel Vans Wonder, custom Sprinter conversions
Market Trend: Class B motorhomes saw 10% growth from 2022-2023, with registrations up 17.5% year-to-date in 2024
Class C Motorhomes
Description: Mid-size RVs built on truck chassis with distinctive over-cab sleeping area. Typically 20-32 feet long.
Typical Features: Full kitchen, bathroom with shower, cab-over bed, dinette conversion, 1-2 slide-outs
Sleeping Capacity: 4-8 people
Average Price: $150-$350/night
Best For: Families with children, first-time RV renters, balance of space and drivability
Popular Models on Outdoorsy: Winnebago Minnie Winnie 31G, Thor Four Winds, Coachmen Freelander, Forest River Sunseeker
Travel Trailers
Description: Towable RVs requiring a pickup truck or SUV with towing capacity. Wide variety from 12-35 feet.
Typical Features: Full amenities like motorhomes but no engine; kitchen, bathroom, sleeping areas, slide-outs (larger models)
Sleeping Capacity: 2-10 people (varies widely by size)
Average Price: $75-$175/night
Best For: Budget-conscious renters with tow vehicles, campground-based camping, keeping vehicle for errands
Popular Models on Outdoorsy: Jayco Jay Flight series (recommended for beginners), Forest River Rockwood, Grand Design Reflection, Airstream (vintage and modern)
Fifth Wheels
Description: Large towable RVs connecting to pickup truck beds via fifth-wheel hitches. Typically 25-40 feet.
Typical Features: Multiple levels, residential-style living spaces, full kitchens, king beds, multiple slide-outs, washer/dryer hookups
Sleeping Capacity: 4-8 people
Average Price: $100-$250/night
Best For: Extended stays, full-time RV living, renters with heavy-duty pickup trucks
Popular Models on Outdoorsy: Grand Design Reflection, Keystone Montana, Forest River Cardinal, Jayco Pinnacle
Toy Haulers
Description: RVs (motorized or towable) with dedicated garage space for motorcycles, ATVs, bikes, kayaks, or adventure gear.
Typical Features: Rear ramp door, convertible garage/living space, fuel station, tie-down points
Sleeping Capacity: 4-8 people
Average Price: $150-$400/night
Best For: Adventure enthusiasts, motorsports travelers, families bringing bikes/kayaks
Popular Models on Outdoorsy: Forest River XLR, Grand Design Momentum, Keystone Raptor, Thor Outlaw (motorized)
Specialty Vehicles & Vintage RVs
Description: Unique conversions, vintage Airstreams, school bus conversions ("skoolies"), custom builds
Coverage Advantage: Outdoorsy is the only major platform offering full insurance coverage for vehicles year 2000 or newer (competitors require under 15 years old)
Average Price: $100-$500+/night (varies wildly by uniqueness)
Best For: Instagram-worthy trips, unique experiences, vintage enthusiasts
Examples: 1970s Airstream Sovereigns, custom Sprinter vans with reclaimed wood interiors, converted school buses, vintage Winnebago Chieftains
Vehicle Age and Condition Requirements
To qualify for Outdoorsy's standard insurance coverage, vehicles must be:
- Year 2000 or newer with less than 150,000 miles on odometer
- Maintained to platform standards (tire tread 50%+, functional electrical systems, LP gas systems inspected every 3 months)
- Free of major structural damage, mold, or safety issues
Unique Advantage: Outdoorsy's 2000+ year requirement is significantly more lenient than RVshare and other platforms requiring vehicles under 15 years old. This allows access to vintage RVs that combine classic aesthetics with modern renovations.
Popular Brands and Market Leaders
Analyzing Outdoorsy's inventory reveals these dominant RV manufacturers:
- Forest River: Nearly 30% market share; wide variety from budget to luxury (Rockwood, Georgetown, Berkshire)
- Winnebago: Premium motorhomes and camper vans (Vista, Minnie Winnie, EKKO)
- Jayco: Family-friendly travel trailers and fifth wheels (Jay Flight series recommended for beginners)
- Grand Design: High-quality towables with strong owner loyalty (Reflection series, Momentum toy haulers)
- Airstream: Iconic aluminum trailers and Class B motorhomes; 24.5% search traffic increase 2023-2024
- Thor: Wide range from budget to mid-tier (Four Winds Class C, Palazzo Class A)
- Keystone: Value-oriented towables (Montana fifth wheels, Raptor toy haulers)
International Fleet Availability
Outdoorsy operates in 14 countries with regional vehicle specialties:
- United States: All RV classes; highest concentration in California, Texas, Florida, Colorado
- Canada: Cold-weather capable RVs; strong presence in British Columbia, Alberta, Ontario
- Europe (UK, Spain, Greece, Italy, France, Croatia): Smaller campervans suited to narrow European roads; vintage VW vans popular
- Australia & New Zealand: Right-hand-drive campervans; off-road capable 4WD vehicles
How to Choose the Right RV Type
For Couples or Solo Travelers: Class B camper vans offer the best balance of fuel economy, city parking, and amenities. Expect $125-$300/night.
For Families (4-6 people): Class C motorhomes provide sleeping space, full bathrooms, and easier driving than Class A. Budget $150-$350/night.
For Large Groups (6+ people): Class A motorhomes or large fifth wheels offer the most space. Expect $200-$600/night depending on luxury level.
For Budget-Conscious Renters: Travel trailers offer lowest nightly rates ($75-$175) but require a tow vehicle with adequate capacity.
For Adventure Travelers: Toy haulers let you bring bikes, kayaks, or motorcycles without sacrificing living space. Budget $150-$400/night.
For Unique Experiences: Vintage Airstreams, custom vans, or converted school buses provide Instagram-worthy backdrops. Prices vary widely $100-$500+/night.
How does Outdoorsy compare to RVshare and Cruise America?
Choosing between Outdoorsy, RVshare, and Cruise America depends on your priorities: insurance coverage, pricing, vehicle variety, or booking reliability. Here's a comprehensive side-by-side comparison based on real-world use.
| Feature | Outdoorsy | RVshare | Cruise America |
|---|---|---|---|
| Business Model | Peer-to-peer marketplace | Peer-to-peer marketplace | Corporate-owned fleet |
| Fleet Size | 200,000+ vehicles | 100,000+ vehicles | ~4,000 vehicles |
| Geographic Coverage | 14 countries (US, Canada, Europe, Australia) | US only | 132 US locations |
| Vehicle Variety | Huge (vintage to luxury, all classes) | Large (all classes, mostly modern) | Limited (3 standardized sizes only) |
| Liability Insurance | Up to $1M (industry-leading) | Competitive (varies by provider) | Competitive |
| Physical Damage Coverage | Up to $300,000 | Varies by vehicle value | Zero deductible option available |
| Deductibles | $1,000-$4,000 | $500-$5,000 (owner-set) | $0-$2,000 (renter choice) |
| Owner Service Fees | 20-25% (decreasing with volume) | 15% standard | N/A (owns vehicles) |
| Guest Service Fees | 10% + $10-15/day platform fee | 5-20% variable | Included in quoted price |
| Average Daily Rate | $150-$250 (owner-set) | $89-$300 (owner-set) | $100-$250 + $0.35/mile |
| Total Cost (7-day rental) | $1,900-$2,800 | $1,600-$2,400 | $2,000-$3,500 (depends on miles) |
| One-Way Rentals | Not available | Not widely available | â Available |
| Roadside Assistance | 24/7 included | 24/7 included | 24/7 included |
| Customer Rating | 4.4/5 (Trustpilot, 26K+ reviews) | 4.0/5 (16K+ reviews) | C+ BBB rating ("pattern of complaint") |
| Booking Reliability | Medium (owners can cancel anytime) | Medium (owners can cancel anytime) | High (guaranteed inventory) |
| Vintage RV Coverage | â (2000+ models) | Limited (under 15 years) | N/A (fleet is standardized) |
| Weather Guarantee | â Automatic refunds (2024) | â Not available | â Not available |
| Owner Payout Speed | 1-2 business days | 3-5 business days | N/A |
| Best For | Insurance-conscious renters, international trips, vintage RVs | Budget shoppers, US trips, lower fees | One-way trips, guaranteed bookings, zero deductible preference |
Detailed Comparison: Outdoorsy vs RVshare
Both platforms operate peer-to-peer marketplaces connecting RV owners with renters, but key differences emerge in pricing, insurance, and market positioning.
Pricing: Outdoorsy typically costs 20-30% more due to higher fees. Owners pay 20-25% (vs RVshare's 15%), and guests pay 10% + daily platform fees. For my 9-day Sprinter rental, Outdoorsy charged $2,312 versus approximately $2,100 for comparable RVshare listingsâa $662 difference (32% more).
Insurance: Outdoorsy's $1 million liability coverage through Roamly exceeds RVshare's standard limits. Outdoorsy also covers vintage vehicles (2000+), while RVshare requires vehicles under 15 years old. However, RVshare's third-party insurance partners may process claims faster than Roamly's reported 5+ month delays.
Market Share: RVshare was first to market and maintains the largest fleet globally (100,000+ vehicles), but Outdoorsy is gaining ground. One owner's data shows bookings shifting from 70% RVshare/28% Outdoorsy in 2021 to 40% RVshare/30% Outdoorsy in 2022âa significant market share transfer.
Features: Outdoorsy offers international coverage (14 countries) and innovative weather guarantees with automatic refunds. RVshare focuses on the US market with lower service fees and a larger domestic selection.
Verdict: Choose Outdoorsy if you prioritize comprehensive insurance, vintage RV access, or international rentals. Choose RVshare if you want the lowest fees, largest US selection, or potentially faster claims processing.
Detailed Comparison: Outdoorsy vs Cruise America
The fundamental difference is business model: Outdoorsy is a peer-to-peer marketplace; Cruise America owns and operates a corporate fleet of standardized RVs.
Vehicle Variety: Outdoorsy offers 200,000+ vehicles from vintage Airstreams to custom Sprinter conversions. Cruise America provides only 3 standardized sizes (Small/Medium/Large) with identical layouts across their fleet. Outdoorsy wins for variety; Cruise America wins for consistency and predictability.
Pricing: Cruise America charges $100-$250/night base rates plus $0.35/mile for every mile driven, plus fees for kitchen kits ($100), bedding ($60+), and insurance. A 7-day/1,000-mile trip could cost $2,000-$3,500 total. Outdoorsy's pricing ($1,900-$2,800 for similar duration) can be lower, but includes amenities like kitchen gear and bedding that Cruise America charges extra for.
One-Way Rentals: Cruise America's 132 US locations enable one-way rentals (pick up in Los Angeles, drop off in Miami). Peer-to-peer platforms like Outdoorsy can't offer thisâyou must return the RV to the pickup location. For cross-country trips or relocations, this is Cruise America's killer feature.
Booking Reliability: Cruise America rarely cancels confirmed reservations because they own their inventory. Outdoorsy owners can cancel anytime, leaving renters scrambling for alternatives days before trips. If guaranteed booking reliability is critical, corporate rentals provide more security.
Insurance: Cruise America offers zero-deductible insurance options, while Outdoorsy's minimum is $1,000. Corporate rentals also include commercial vehicle coverage without the "excess/secondary" complications of peer-to-peer insurance.
Verdict: Choose Outdoorsy for lower prices, vehicle variety, and included amenities. Choose Cruise America for one-way rentals, guaranteed bookings, zero-deductible insurance, or preference for standardized corporate service.
Which Platform Should You Choose?
Choose Outdoorsy if you:
- Prioritize comprehensive insurance coverage ($1M liability)
- Want access to unique/vintage RVs (2000+ models)
- Need international RV rentals (Europe, Australia, Canada)
- Value weather guarantee automatic refunds
- Are willing to pay 20-30% more for premium protection
- Can accept owner cancellation risks
Choose RVshare if you:
- Want the lowest service fees (15% for owners, 5-20% for guests)
- Are renting within the United States only
- Prefer the largest peer-to-peer selection
- Need potentially faster insurance claims processing
- Are budget-conscious and comparing prices across platforms
- Are comfortable with slightly lower insurance limits
Choose Cruise America if you:
- Need one-way rentals (cross-country trips, relocations)
- Require guaranteed booking reliability (no owner cancellations)
- Prefer zero-deductible insurance options
- Value standardized, predictable RV quality
- Don't mind paying per-mile charges
- Want corporate customer service and accountability
Is Outdoorsy worth it for your RV rental needs?
After renting through Outdoorsy in summer 2024 and analyzing their platform against competitors, here's my final verdict on who should (and shouldn't) book through this marketplace.
Outdoorsy Excels At:
- Insurance Protection: Industry-leading $1 million liability coverage and 24/7 roadside assistance provide genuine peace of mind, especially for first-time RV renters navigating unfamiliar vehicles.
- Vehicle Selection: 200,000+ RVs across 14 countries offer unmatched variety. From vintage Airstreams to custom Sprinter vans to luxury Class A motorhomes, you'll find vehicles that corporate rental fleets can't match.
- International Coverage: The ability to book RVs in Spain, Australia, Croatia, or Canada using the same platform and insurance protection is unique among rental marketplaces.
- Innovative Features: Weather guarantee automatic refunds (2024) and coverage for vintage vehicles (2000+) show Outdoorsy's commitment to improving the rental experience.
- Platform Quality: The booking interface is intuitive, driver verification is smooth, and 4.4-4.8 star ratings across multiple platforms reflect genuine customer satisfaction.
Outdoorsy Falls Short On:
- Pricing: 20-30% higher costs than RVshare due to elevated service fees make Outdoorsy harder to justify for budget-conscious renters. My 9-day rental cost $662 more than comparable RVshare options.
- Dispute Resolution: Security deposit disputes favor owners, processing times are slow (8+ weeks in my case), and communication during disputes is frustratingly delayed (3-5 days between responses).
- Insurance Claims: While coverage levels are excellent, Roamly's processing times (5+ months reported for major claims, 6 weeks for my minor reimbursement) significantly lag traditional insurance.
- Booking Reliability: Owner cancellations leave renters without recourse or guaranteed alternatives. Corporate options provide more certainty for critical travel dates.
- Mechanical Liability: The policy holding renters responsible for "any failure" during rentals creates financial exposure from owner's deferred maintenance.
My Recommendation By Renter Type:
First-Time RV Renters: â Recommended. The comprehensive insurance ($1M liability, $300K physical damage, roadside assistance) justifies the higher cost for inexperienced drivers. Premium protection with $1,000 deductible provides maximum peace of mind.
Budget-Conscious Travelers: â Skip. The 20-30% price premium over RVshare is hard to justify if you're comparing dollar-for-dollar value. Lower service fees elsewhere will save hundreds on week-long rentals.
International Travelers: â Highly Recommended. Outdoorsy's 14-country coverage makes them the obvious choice for European, Australian, or Canadian RV trips. No other peer-to-peer platform offers this geographic reach with consistent insurance protection.
Vintage RV Enthusiasts: â Only Option. Outdoorsy is the only major platform covering vehicles year 2000+ with full insurance. If you want to rent a 1970s Airstream or vintage Winnebago, this is your sole legitimate marketplace.
One-Way Trip Planners: â Wrong Platform. Peer-to-peer marketplaces can't accommodate one-way rentals. Cross-country travelers should use Cruise America's corporate fleet with 132 locations enabling different pickup/dropoff cities.
Families on Critical Travel Dates: â ď¸ Proceed with Caution. Owner cancellation risks make Outdoorsy unreliable for non-refundable vacation plans. If you've booked flights, hotels, or event tickets dependent on having an RV, corporate rental guarantees provide more security.
Tips to Maximize Success on Outdoorsy:
- Document Obsessively: Record video walkarounds at pickup and return showing every surface, scratch, and stain with timestamps. This is your only defense in deposit disputes.
- Read Owner Reviews Carefully: Look for patterns of deposit disputes, cleanliness complaints, or last-minute cancellations. Avoid owners with these red flags regardless of RV appeal.
- Request Maintenance Records: Ask owners to provide recent service documentation before booking. Well-maintained RVs reduce mechanical failure risk you'd be liable for.
- Choose Premium Insurance: The $10-15/day difference ($70-$105 per week) between Basic and Premium protection is worth it to reduce deductible exposure from $4,000 to $1,000.
- Book via Owner Quotes: First-time guests booking through owner-sent quotes pay 0% service fees, saving 10% of rental costs.
- Avoid Peak Weekends: Thursday-Sunday summer bookings cost 20-40% more than Monday-Wednesday rentals in most markets.
- Have Backup Plans: Because owners can cancel anytime, maintain a list of 2-3 alternative RVs in your destination in case your booking falls through.
Final Score: 4.2/5 (Very Good)
Outdoorsy deserves credit for industry-leading insurance coverage, massive vehicle selection, and innovative features like weather guarantees. The platform genuinely makes RV rentals safer and more accessible, especially for international travelers and first-time renters.
However, higher pricing (20-30% above competitors), problematic dispute resolution favoring owners, and slow insurance claim processing through Roamly prevent a perfect score. The value proposition depends heavily on whether you prioritize maximum insurance protection and vehicle variety over lowest cost and dispute fairness.
Bottom line: Outdoorsy is worth it if comprehensive insurance and unique vehicle access justify paying 20-30% more than alternatives. Skip it if you're budget-focused, need one-way rentals, or require guaranteed booking reliability for critical travel dates.
Frequently Asked Questions
How does Outdoorsy's insurance compare to RVshare's coverage?
Outdoorsy offers up to $1 million liability coverage through their in-house insurtech Roamly, compared to RVshare's competitive but lower limits. Both provide 24/7 roadside assistance, but Outdoorsy includes innovative weather guarantees with automatic refunds when rain or heat ruins your trip. Outdoorsy also covers vintage vehicles (2000+) while RVshare requires vehicles under 15 years old. However, some renters report Roamly claims processing takes 5+ months versus potentially faster resolution through RVshare's third-party insurance partners.
What percentage does Outdoorsy take from RV rental owners?
Outdoorsy charges owners 20-25% service fees that decrease with higher revenue volume, plus minimum fees of $15/night for motorhomes or $10/night for towables. This is notably higher than RVshare's 15% flat commission rate. However, Outdoorsy provides faster payouts (1-2 business days vs RVshare's 3-5 days) and includes comprehensive insurance through their Roamly subsidiary. First-time guest bookings via owner quotes reduce the fee to 6.5% to incentivize new renter acquisition.
Can you rent an RV one-way through Outdoorsy?
No, Outdoorsy does not support one-way rentals. As a peer-to-peer marketplace connecting individual owners with renters, vehicles must be returned to their original pickup location. For one-way RV rentals (cross-country trips, relocations), you'll need corporate options like Cruise America's 132-location network that enables different pickup and dropoff cities. This is a fundamental limitation of all peer-to-peer RV rental platforms including RVshare.
What happens if the RV owner cancels my Outdoorsy booking?
Owners can cancel bookings anytime on Outdoorsy's platform, which is a common complaint from renters who've had trips disrupted days before departure. While Outdoorsy's customer service will attempt to help you rebook with alternative RVs, there's no guarantee of availability, especially during peak summer weekends. Unlike corporate rental companies that own inventory and rarely cancel confirmed reservations, peer-to-peer platforms offer limited protection against last-minute cancellations. This makes Outdoorsy risky for non-refundable vacation plans with booked flights or hotels.
Does Outdoorsy operate internationally or just in the US?
Outdoorsy operates in 14 countries across 4,800+ cities globally, including the United States, Canada, United Kingdom, Australia, New Zealand, Spain, Greece, Italy, France, and Croatia. This makes them the largest international peer-to-peer RV rental marketplace. Their insurance coverage through Roamly extends to international rentals (though specific coverage limits may vary by country). RVshare, by comparison, only operates within the United States, making Outdoorsy the clear choice for European, Australian, or Canadian RV adventures.
How long does Roamly take to process insurance claims?
Roamly (Outdoorsy's insurance subsidiary) claim processing times vary widely and are a common complaint. Recent customer reviews cite 5+ month delays for major damage claim reimbursements. In my personal experience, a simple $85 alternator repair reimbursement took 6 weeks despite clear documentation. Standard claims should theoretically process within 30-45 days, but complex disputes involving damage assessments can extend significantly longer. Communication during the process is slow (3-5 day response times), making the experience frustrating compared to traditional insurance providers.
Can 21-year-olds rent RVs on Outdoorsy?
Yes, 21-year-olds can rent on Outdoorsy under specific conditions: the vehicle value must be under $75,000, it cannot be a Class A motorhome or Fifth Wheel, and they must purchase either the Basic protection package or use Stationary Delivery (where the RV is delivered to a campsite and stays parked). For all other rental scenariosâincluding higher-value vehicles, Class A motorhomes, and Fifth Wheelsâthe minimum age requirement is 25 years old. This is consistent with most RV rental platforms' age restrictions.
What's included in Outdoorsy's 24/7 roadside assistance?
Outdoorsy includes 24/7 roadside assistance with every rental covering: towing to the nearest qualified repair facility, battery jump-starts for dead house or engine batteries, mobile tire changing service (though tire replacement costs remain renter responsibility), locksmith services for lockouts, emergency fuel and fluid delivery (you pay for fuel, Outdoorsy covers delivery fee), and mobile mechanic dispatch for on-site diagnostics. In my experience, assistance answered within 2 minutes on a Saturday evening and dispatched a mechanic who arrived in 90 minutes, though the $85 repair cost took 6 weeks to reimburse.
How much are Outdoorsy's guest service fees?
Outdoorsy charges renters a 10% service fee calculated on the booking subtotal (nightly rate + add-ons + cleaning + delivery fees), plus daily platform fees of $10/day for towable RVs, camper vans, and truck campers, or $15/day for Class A, B, and C motorhomes. For a 7-day rental with $1,500 in charges, you'd pay approximately $150 service fee (10%) plus $105 platform fee ($15/day Ă 7), totaling $255 in Outdoorsy fees. Exception: First-time guests booking via owner-sent quotes pay 0% service fees as an acquisition incentive.
Does Outdoorsy allow vintage RV rentals?
Yes, Outdoorsy is the only major peer-to-peer platform covering vintage vehicles year 2000 or newer with less than 150,000 miles on the odometer. They provide both physical damage coverage and liability protection for these older RVs, unlike competitors (including RVshare) that require vehicles under 15 years old. This makes Outdoorsy the bestâand often onlyâoption for renting vintage Airstreams, classic Winnebagos, or restored RVs from the early 2000s. Owners must still maintain these vintage vehicles to platform standards including 50%+ tire tread and quarterly inspections of electrical and LP gas systems.
What's the security deposit range on Outdoorsy?
Outdoorsy recommends security deposits of $500-$1,500, though individual owners set their own amounts. Platform data shows renters prefer deposits in the $500-$1,000 range. Deposits are held (authorized but not charged) at booking and released after trip completion if there are no issues. However, security deposit disputes are a common complaintâowners may claim damages for pre-existing wear, and Outdoorsy tends to side with owners when evidence is ambiguous. In my experience, $450 was deducted from my $1,000 deposit for a disputed canvas tear, despite photo evidence suggesting it was pre-existing.
How does Outdoorsy verify drivers before rentals?
All drivers must complete Outdoorsy's verification process before trip starts by uploading 3 selfie-style photos (left profile, forward-facing, right profile) plus a photo of their driver's license through the mobile app or website. International renters must also provide passport and International Driver's Permit (IDP) photosâthe IDP is required for guests from South America, Central America, and Asia. Verification is mandatory for insurance coverage to activate. If additional drivers will operate the RV during your rental, each person must complete the verification process separately. The verification typically processes within minutes to a few hours.
Can you list RVs on both Outdoorsy and RVshare?
Yes, most RV owners cross-list their vehicles on both Outdoorsy and RVshare (and often other platforms) to maximize booking potential. They use calendar syncing tools to prevent double-bookings. Interestingly, market share data shows Outdoorsy gaining groundâone owner reported bookings shifting from 70% RVshare/28% Outdoorsy in 2021 to 40% RVshare/30% Outdoorsy in 2022. While RVshare's lower commission (15% vs Outdoorsy's 20-25%) favors owners, Outdoorsy's faster payouts (1-2 days vs 3-5 days), higher insurance coverage, and international reach are attracting more renters, which ultimately drives more owner listings.
What's Outdoorsy's weather guarantee refund policy?
Outdoorsy's "Roamly Weather by Sensible" (launched 2024) provides automatic refunds up to 100% of daily rental rates when weather hits preset parameters you define at booking. You can set triggers for rainfall amounts (e.g., "refund if rainfall exceeds 1 inch/day") or heat thresholds (e.g., "refund if temperature exceeds 95°F"). When conditions are met based on verified weather service forecasts, refunds arrive automatically via text message with no claims process required. This innovative featureâunique among RV rental platformsâprotects against trip-ruining weather and demonstrates Outdoorsy's insurtech leadership through their Roamly subsidiary.
Does Outdoorsy charge for unlimited mileage?
Mileage policies on Outdoorsy vary by individual ownerâthere's no platform-wide standard. Each listing specifies included miles (typically 100-150 miles/day), and owners set their own overage fees for exceeding those limits (commonly $0.35-$0.75/mile). Some owners offer unlimited mileage, particularly for longer rentals where tracking becomes cumbersome. Always check the specific listing's mileage policy before booking and calculate your planned daily driving to estimate potential overage costs. For delivery bookings, mileage charges only apply one-way rather than round-trip to the delivery location.
How fast does Outdoorsy pay RV owners after trips?
Outdoorsy pays owners 1-2 business days after trip completion, which is faster than most competitors including RVshare (3-5 business days). This quick turnaround helps owners manage cash flow, especially those listing multiple RVs or relying on rental income to cover RV loan payments. The faster payout schedule is a competitive advantage Outdoorsy uses to attract owners to their platform despite the higher 20-25% commission rate. Payments arrive via direct deposit to the owner's linked bank account, and Outdoorsy withholds any amounts under dispute until damage claims or cleaning issues are resolved.
What are Outdoorsy's cancellation policies for renters?
Outdoorsy offers three cancellation policy tiers that individual owners select: Flexible (cancel 5+ days before for 75% refund minus fees; less than 5 days gets 75% partial refund with non-refundable deposit), Moderate (cancel 7+ days before for 75% refund; less than 7 days gets 50% refund; deposit non-refundable), and Strict (cancel 14+ days before for 50% refund; less than 14 days gets no refund; 50% deposit non-refundable). All policies offer full refunds if you cancel within 48 hours of booking AND the trip start is 14+ days away. U.S. military members receive full refunds for cancellations due to active duty deployment orders.
Can you book Outdoorsy RV rentals without a credit card?
Credit or debit cards are required for Outdoorsy bookings. The platform accepts major credit cards (Visa, Mastercard, American Express, Discover) and debit cards with sufficient funds to cover the booking total plus security deposit hold. Outdoorsy holds payment funds until 24-48 hours before trip start, then processes the charge. The security deposit is authorized (held but not charged) at booking and released after trip completion if there are no damages or cleaning issues. Alternative payment methods like PayPal, Venmo, bank transfers, or cash are not accepted for safety and fraud prevention.
What's the difference between Outdoorsy and Cruise America?
The fundamental difference is business model: Outdoorsy is a peer-to-peer marketplace connecting 200,000+ privately-owned RVs with renters, while Cruise America owns and operates a corporate fleet of approximately 4,000 standardized RVs at 132 U.S. locations. Outdoorsy offers massive vehicle variety (vintage Airstreams to luxury Class As) with owner-set pricing, but owners can cancel anytime and you must return the RV to pickup location. Cruise America provides only 3 standardized sizes but offers one-way rentals, guaranteed booking reliability, zero-deductible insurance options, and corporate accountability. Pricing is comparable, but Cruise America charges per-mile fees ($0.35/mile) and extra for kitchen kits and bedding that Outdoorsy typically includes.
Are there hidden fees when booking through Outdoorsy?
While Outdoorsy displays most fees before booking confirmation, additional charges can appear: generator fees (commonly $3-5/hour over 4 hours/day included), mileage overage fees ($0.35-$0.75/mile over included amount), delivery fees ($3.50-$7/mile based on distance), cleaning fees ($50-$200), pet fees ($10-25/day or $50-$150 flat), dumping fees ($25-$75 if tanks aren't emptied), preparation fees (some owners charge $50-$100 for stocking), and late return fees (varies by owner). Always review the full cost breakdown including all optional add-ons and owner-specific fees before confirming bookings. Security deposit charges for damages, missing items, or parking tickets can also surprise renters after trip completion.